As your trusted partner, we help you hire better candidates to build a stronger, safer workforce.

pbsa accredited

Our story

We’re CredentialCheck — a business partner focused on compliance through employment background screening and drug testing services.

We have been a pioneer in employment background screening for over 35 years. Headquartered in Troy, Michigan, we service clients throughout the country. Because of our dedication to our clients and applicant experience, we have earned a spot on the Inc. 5000 list of fastest growing companies.

We value integrity and quality as strong pillars of our organization. We help companies like yours globally with hiring and retaining the best talent via employment screening services designed to identify the best possible applicants.

We are a Consumer Reporting Agency accredited through the Professional Background Screening Association (PBSA). We have reliably served our clients and their applicants with our team, that is based solely in the United States.

How did we get started? Glad you asked. We were founded in 1984 as a traditional security and investigation firm, headquartered in Troy, Michigan. We’ve grown a bit since our humble beginnings and now serve thousands of clients in all industries, including many of the nation’s largest employers. With our background check services for employers, our team helps clients receive the highest return on investment for their hiring.

Our mission

An honest, resourceful and creative world class human resource and risk mitigation service partner. Driven by our entrepreneurial spirit and commitment to 100% client satisfaction we exceed our clients’ increasing expectations in the global community.

Our core values

  • Integrity – honest, hard working, dedicated
  • Loyalty & Commitment – guided by strong family values
  • Quality – continuous improvement and cutting edge technology
  • Recognition – outstanding performance acknowledged and rewarded
  • Respect – professionalism, discretion, confidentiality
  • Teamwork – communication, collaboration, cooperation

What our clients say about us

Service Retail

Credential Check has been our background check provider for several years and has consistently been a reliable and trustworthy partner. The service level has been fantastic and provided phenomenal support. We have had consistently short turnaround times and anytime there was a need to escalate an issue we could always obtain additional assistance.

Professional Services

Awesome service as always!


I wanted to let you know that you and the team have been so helpful in getting these reports over to us :)


Thank you for your expedient response.
You guys are great. Really appreciate all your help.


I've always loved the customer service I've received with your team.


Quick and helpful response!


Everything has been like clockwork on time.
We have never worked with a company without hiccups.