CredentialCheck is an accredited leader in the employment screening industry

Specializing in compliant background screening, drug testing, verifications, and other services. We help companies around the globe with hiring and retaining the best talent through services designed to identify the best possible applicants to create a safer and stronger workforce.
Integrations

Together, our team helps clients receive the highest return on investment for their hiring

We value integrity and quality as strong pillars of our organization. Since 1984 we have serviced thousands of clients in all industries, including many of the nation’s largest employers. 

Awards

Because of our dedication to our clients and applicant experience, we have earned several awards including the #1 spot on the HRO Baker’s Dozen list of pre-employment screening leaders and the Inc. 5000 list of fastest-growing companies. 

Meet the Team

They’re equipped with the best training, understand the importance of a good hire,
and are here to make your life easier.

Nicole Kiefer

President

Nicole is responsible for the overall efficiency of the business by providing leadership and a clear strategic vision necessary to ensure that the company has the proper operational controls, talent, and systems in place to effectively grow the organization. Business Strategies, Compliancy, and elevating Company Culture are all her areas of expertise, while increasing profitability.

Jennifer Simcox

Vice President of Client Relationships

Jennifer is responsible for Client Relationships and Account Management. Her primary focus is providing stellar customer service and building strong relationships with clients. Prior to joining CredentialCheck, Jennifer worked for 17 years as an Operations Manager at Human Capital Staffing. Throughout her tenure at HCS, Jennifer increased her skills in recruiting, sales, account management, customer service and operations.

Kalynn Valenti

Vice President of Information Technology

Kalynn’s primary responsibilities include IT leadership and the management of CredentialCheck’s infrastructure and supporting technology functions corporate wide. This includes the planning of new technical solutions along with implementing IT policies and procedures that uphold to industry standards.

Roni Pittiglio, SHRM-SCP

Vice President of Human Resources

Roni is responsible for all aspects of Human Resources including talent acquisition, compensation, benefits, training, recordkeeping, and compliance with employment laws and regulations. Roni also oversees Administrative Services. Her primary focus is driving change initiatives that improve the overall efficiency of the company and enhance team member engagement.

Jason Bates

Client Relationship Director

Jason’s primary focus is on client satisfaction, client retention and developing strong business relationships with his clients. Jason has over a decade of experience and success in building relationships with customers, marketing, and direct sales.

Kate Conway

Client Relationship Manager

Kate has worked in various departments within the organization, with a primary focus in building and cultivating excellent client relationships. With over a decade of customer service experience, Kate excels in clear communication among clients and her team.

Cassandra Strunk

Director of Operations

Cassandra and her team are responsible to ensure background checks are reported with compliance to all local, state, regional and federal laws, as well as EEOC regulations and guidance. Her pre-employment experience includes roles in Verifications, Processing and Client Relationships.

Jessica Gruzwalski

Client Relationship Team Lead

With her strong leadership skills and knowledge across many departments here at CredentialCheck, Jessica continues to provide exceptional customer service while prioritizing team collaboration. Prior to working at CredentialCheck, Jessica worked at a staffing agency in the background screening department.

Jennifer Kowalczuk

Project Manager

Jennifer creates and implements fully compliant, repeatable processes that are scalable, and to ensure CredentialCheck maintains 100% Client Satisfaction. She is responsible for implementing multiple programs throughout the organization and leads our training initiatives across the board.

Shena Libeau

Project Manger

Shena’s primary focus is to manage projects that improve processes, create efficiencies, and align systems allowing CredentialCheck to provide the highest level of service possible. Shena is dedicated to exceeding clients’ expectations as she continues to build business relationships and provide compliant services that assist clients in making informed hiring decisions.

Raven Moon

Business Development Account Executive

Prior to joining the CredentialCheck team in 2024, she worked as an Account Executive where she built lasting relationships by helping her partners problem solve and grow their businesses. Raven has a customer-focused approach and a dedication to deliver excellent service and solutions that align with our partners needs.

Melissa O'Dowd

Business Manager

Melissa joined CredentialCheck as Business Manager in 2022 with close to 10 years’ experience in operations. Melissa received an MBA from Baker College and applies her knowledge of business, in depth sales strategies and exceptional leadership skills to oversee the Business Development Team.

Artisha Patterson

Verifications Team Lead

Artisha is responsible for ensuring quality and consistency by leading our in-house Verifications team. Artisha joined the CredentialCheck team in 2013 as a Verifications Specialist where she gained a wealth of knowledge and experience which has lead her to her current role as team lead for the Verifications Department.

Emma Perna

Implementations Senior

Since joining CredentialCheck in 2015, Emma has held various titles that have culminated into her current role of Implementations Senior. Her years of experience and expertise are focused on account implementation, client training, and ensuring that our clients receive quality support from the very beginning of our partnership.

Jessica Peterson

Compliance Team Lead

Jessica has been on the compliance team since joining CredentialCheck in 2017. She is passionate about accuracy and the overall positive impact her team has on quality. Born and raised in Metro-Detroit. Jessica enjoys maintaining and creating new traditions, and when she is not collaborating with her team, spending as much quality time with family, and her two children.

Nicole Proietto

Staff Accountant

Nicole is responsible for the efficiency and accuracy of the accounting team.

Carrie Sclafani

Implementations Manager

Carrie’s primary focus is on account implementation, client training, and ensuring a smooth introduction to CredentialCheck’s proprietary background screening software. Carrie has many years of experience and success in roles responsible for supporting clients from both a relationship building and technical perspective.

Jonny Solomon

Business Development Account Executive

Jonny joined CredentialCheck in 2023 as a Business Development Account Executive, Jonny is responsible for and passionate about building meaningful partnerships and tailoring solutions that align perfectly with our prospects and clients.

Jonathan Zuelch

Business Impact Analyst

Prior to joining CredentialCheck in 2019, Jonathan worked as an expert analyst where he analyzed data and created reports to measure client profitability while using the latest analytic programs. Jonathan brings a wealth of data analysis experience to the team ensuring that we are efficient and focused on the right initiatives for our clients.

Testimonials

Jon Z testimonal

Working alongside leadership who not only listens to but also empowers their employees to be their best selves is refreshing. I’ve never felt as appreciated as I have at CredentialCheck!


Jon Zuelch

Business Impact Analyst

Jonny S testimonal

At CredentialCheck I've found an unparalleled sense of collaboration and support, supportive and caring leadership, and a shared dedication to our goals that makes every employee feel valued.


Jonny Solomon

Business Development Account Executive

Jessica brotton

I have been with CredentialCheck for almost 2 years and it has been absolutely wonderful! It is such a positive atmosphere and I am proud and honored to work at such an amazing company and with an amazing team!


Jessica Brotton

Client Relationship Specialist