Partnering with a consumer reporting agency is a big decision that impacts not only the hiring process but the overall efficiency of the workforce too. We explain what to look for while choosing who to trust with running a background check on employees.
Not all background screening companies are created equally. To avoid overpaying for dubious services, the first thing employers should look for when choosing a partner is the proper credential. The gold standard among consumer reporting agencies is accreditation with the Professional Background Screening Association (PBSA), the premier U.S. organization dedicated to advancing excellence in the screening profession. Likewise, ask the screening partners to consider whether they operate within full compliance with the Fair Credit Reporting Act (FCRA) to avoid legal headaches down the road.
Next, employers should take the time to analyze what they want from a screening partner. Will screening be requested on a one-off basis, or does purchasing a comprehensive package make more sense? Some background screening companies offer bundled plans while others only operate ala carte—and some do both. Every employer’s needs are different, so there is no one right approach. However, employers should choose a partner who can accommodate their needs even as they grow.
Finally, ask the agencies under consideration about their average turnaround time. The industry standard ranges from one to five days per the report, depending on the type of request. While quicker times are more desirable, be wary of firms claiming they provide “instant” reports. These reports tend to be much less comprehensive, less accurate, and more likely to run afoul of the FCRA regulations.
