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Small-Midsize Business

250 Employees / 10 Locations

CHALLENGES

A utility company hires subcontractors to perform onsite work for their multiple locations. Each subcontractor must undergo a background check to be granted onsite access. The utility company would like to set up a contractor-specific package and only receive the background check notification once it’s completed.

Solution

CredentialCheck customized a sub-account with a specialized credentialing matrix that aligned with the utility company’s service requirements. In addition, each subcontractor company’s account was set up with the appropriate contractor-specific background check package. Once the background check is completed, CredentialCheck’s system shares the pass/fail notification with the utility company.

RESULTS

The implementation of CredentialCheck’s specialized credentialing process created simple and streamlined steps for the utility company to implement that reduced their risk and resulted in the efficient and compliant management of their onsite subcontractors. The automatic pass/fail reporting feature further enhanced alignment with company requirements, decreased turnaround time, provided timely notifications, and resulted in an additional layer of compliance for the company’s onsite subcontractors.